Privacy Policy

1 Information we collect

We may collect information such as your name, email address, phone number, shipping address, billing details, and order history when you place an order, create an account, or submit a form on our website.

2 How we use your data

We use your information to:

• Process and deliver your orders.
• Provide order updates and customer support.
• Improve website experience and product recommendations.
• Send newsletters only when you have explicitly subscribed.

3 Information sharing

We do not sell your personal data to any third parties. Information is shared only with trusted service providers — such as delivery and payment partners — when strictly necessary to fulfil your order and operate the service.

4 Cookies & Analytics

Our website may use cookies and similar tools to remember your preferences, improve performance, and understand visitor behaviour. You can control cookie settings at any time through your browser preferences.

5 Data retention & security

We retain personal data only for as long as required for operational, legal, and support purposes. We apply reasonable technical and organisational safeguards — including encrypted storage and access controls — to protect your information from unauthorised access.

6 Your rights

You may at any time request access to, correction of, or deletion of your personal information. You can also unsubscribe from marketing emails using the link in any email we send, or by contacting us directly.

7 Contact us about privacy

For any privacy-related question or request, contact us at support@ipordise.com or by phone at +212 6 63 75 02 10.

8 Cookie categories

We use the following types of cookies:

• Essential: Required for the website to function (login sessions, cart).
• Preferences: Remember your language, region, and display settings.
• Analytics: Help us understand how visitors use the site to improve functionality.

You can manage your cookie preferences at any time via the “Privacy settings” link in the footer.

9 Data subject rights

Under applicable law, you have the right to:

• Request a copy of the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, email support@ipordise.com with “Privacy Request” in the subject line. We will respond within 30 days.